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All repairs carried out under manufacturers
warranty will be free of charge, provided that proof of purchase is
presented and that the relevant conditions of use have been adhered to.
Please note any manufacturers exclusions. e.g.
cleaning, fuses, styli, setting up, consumables, no fault found etc. and in
some cases carriage will be charged for on a parts and labour basis.
If a warranty claim is subsequently declined by
the manufacturer for whatever reason then the repair will be charged at full
retail cost plus a £15 administration charge.
Please call for our separate scale of charges.
These are fixed labour charges per item.
Estimates for repairs must be requested in
advance. Our minimum labour charge will apply if
estimates are subsequently declined. Estimates are valid for 30 days. After
60 days equipment will be disposed of if not accepted or declined.
All non warranty repairs carry a 90 day
guarantee, on the repair, from the day of completion. Equipment repaired
under warranty is covered only by the original manufacturers warranty terms.
Whenever possible please transport equipment in
its original packaging.
Due to restricted space, repairs will be stored
for a period of 60 days from time of notification of completion or estimate.
After this time equipment may be disposed of or sold to recoup costs. MWES
will not be liable for any losses incurred as a result of non collection.
Insurance estimates must be paid for in
advance. Repairs must be paid for in full on completion Note that insurance
inspections are not returned unless authorised by the insurance company.
By submitting a piece of equipment for repair
the customer accepts all the above conditions.
All prices quoted are subject to VAT.
Your statutory rights are
unaffected by our terms and conditions.
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